Privacy Policy

Privacy Policy

Your privacy is important to us.

Last updated: April 2026

This Privacy Policy describes how Al Mashaaer, operated by LGDK Distribution Inc. ("we," "us," or "our"), collects, uses, and shares your personal information when you visit or make a purchase from almashaaer.com (the "Site").

Information We Collect

Information you provide directly:

• Name, email address, phone number, and shipping/billing address when you place an order or create an account
• Payment information (processed securely through our payment processor — we do not store your full credit card number)
• Communications you send to us via email or contact forms
• Fragrance preferences and quiz responses
• Product reviews and feedback

Information collected automatically:

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referring URLs
• Shopping behavior (products viewed, items added to cart)
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

• To fulfill and manage your orders, including shipping and returns
• To communicate with you about your orders, account, and customer service inquiries
• To send marketing communications (with your consent), including product launches, promotions, and personalized fragrance recommendations
• To improve our website, products, and customer experience
• To detect and prevent fraud or unauthorized transactions
• To comply with legal obligations

Third-Party Services

We work with trusted third-party services to operate our business. These include:

• Shopify — Our e-commerce platform. Shopify processes your order and payment data on our behalf. Shopify Privacy Policy
• Klaviyo — Our email marketing platform. If you subscribe to our newsletter or make a purchase, your email address and relevant purchase data may be shared with Klaviyo to deliver personalized communications. Klaviyo Privacy Notice
• Payment processors — We use Shopify Payments and other PCI-compliant processors to handle transactions securely.
• Shipping carriers — Your name and shipping address are shared with carriers to deliver your order.
• Analytics providers — We may use services such as Google Analytics to understand how visitors interact with our site.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

• Remember your preferences and shopping cart contents
• Analyze site traffic and usage patterns
• Deliver relevant advertising and measure campaign effectiveness
• Provide a secure browsing experience

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site, such as the shopping cart and checkout process.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Order and transaction records are retained for a minimum of 7 years for tax and legal compliance
• Account information is retained for as long as your account remains active
• Marketing preferences are retained until you unsubscribe or request deletion
• Website analytics data is retained in anonymized form

Your Rights — California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose about you
• Delete your personal information, subject to certain exceptions
• Opt out of the sale of your personal information (we do not sell your personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at support@almashaaer.com. We will respond to your request within 45 days.

Your Rights — European Residents (GDPR)

If you are a resident of the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate personal data
• Erase your personal data under certain conditions
• Restrict the processing of your personal data
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interests or direct marketing
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@almashaaer.com. We will respond within 30 days.

Marketing Communications

You may opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly. Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your orders and account.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our site uses SSL encryption for all data transmission, and all payment processing is handled through PCI-compliant providers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.